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The formal stuff

There are a lot of terms and conditions of doing business these days, and every company website has policies attached to it. Some are well-defined, others less so.

These pages are intended to clarify our policies with regards to shipping, returns, trade, and privacy.

Terms of Trade

Some quick terms:
You/Your = whoever is using the site.
We/Us/Our = BAL, assigned agents, partner companies.
BAL = Business Applications Limited

See full terms under Terms of Trade

Privacy Policy

In this day of digital data, we know - your personal information is precious.

However, as a way to improve services, we have to store a little bit of it.

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To see what we do with your data (and how to request removal, if you so choose), take a look at our Privacy Policy.

Returns Policy

We get it, sometimes things just don't work how you needed.

Sometimes, things change.

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While some things can't be returned (for hygiene reasons), it's important you know what your rights are around returns (and how to go about them).

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Take a look at our Returns Policy for full details.

Shipping Information

We have a few options available for you to get the items you ordered.

  • Courier

  • Local Delivery

  • In-store Pick-up

For more information, refer to our Shipping Information

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